Download the Guide to Contacting Patients:


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This information is not intended to be legal advice and may not be used as legal advice. Legal advice must be tailored to the specific circumstances of each case. Every effort has been made to assure this information is up-to-date as of the date of publication. It is not intended to be a full and exclusive explanation of the law in any area, nor should it be used to replace the advice of your own legal counsel.


A Complete Guide to

Rights, Regulations & Best Practices

You're busy. You can't spend all day trying to reach patients about their outstanding balance, so we've made you a guide to the most important regulations and best practices for reaching more patients in less time.

Healthcare and debt collections are both highly regulated. Get an overview of your rights and restrictions as a first-party collector for more confidence when contacting your patients.

Review of the Regulations on Medical Debt Collection

What's in the Guide?

Don't be a victim of common AR problems.

Watch our video series to identify some of the most common problems plaguing healthcare business offices and download our guide for resolving them quickly.

Learn how often you can attempt to collect your past-due balance, and the best days of the week and times of the day to reach your patient on the first try.

Best Practices for Contacting Patients to Save You Time

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